Beyond Accessibility

YVR Acessibility Plan 2023-2025

Contents

At YVR - Beyond Accessibility

YVR Journey

Executive Summary

At YVR, We All Belong

Our Purpose

Accessibility Mandate

Accessibility Mandate In Action

Our Aspiration

Our Pillars

General

Feedback Mechanism Process and Contact Information

Appointed Contact Position: Customer Call Centre

Consultation/Developing This Plan

Alternate Formats

Provisions of CTA Accessibility-Related Regulations

Built Environment

What We've Achieved

What We're Working To Improve

Information and Communication Technologies (ICT)

What We've Achieved

What We're Working To Improve

Communication, Other Than ICT

What We've Achieved

What We're Working To Improve

Procurement Of Goods, Services and Facilities

What We've Achieved

What We're Working To Improve

Design And Delivery Of Programs And Services

What We've Achieved

What We're Working To Improve

Transportation

What We've Achieved

What We're Working To Improve

Consultations

What We've Achieved

What We're Working To Improve

Employment: Purpose Through People

What We'll Do

Measuring Our Success

Appendices

The Accessible Canada Act

Accessible Transportation For Persons With Disabilities Regulations (ATPDR)

Universal Design Priniciples

Principles Of Accessibility

Key Terms

Closing Credits