Customer Care and Information

Our 24-hour Customer Care is available by phone at 604.207.7077, TTY/(TDD) 604.207.7070, by email at [email protected], or on Twitter @yvrairport

Our dedicated Customer Care staff and Green Coat volunteers are here to help. You can find representatives, wearing distinctive blue or green jackets, at our Customer Care counters.

Paging

Audio and visual paging services are available at YVR. To request a page, please visit any Customer Care counter, or call 604.207.7077; TTY / (TDD) 604.207.7070. Visual paging monitors are located at our Customer Care counters, Flight Information Display and Departure Gate screens and Baggage Information Display screens.