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Accessibility at YVR

YVR is proud to provide an accessible airport for everyone.

YVR's Accessibility Survey: Shaping a More Inclusive Airport Experience

At YVR, our dedication to accessibility extends beyond compliance, it is about creating a truly welcoming and inclusive environment for all travellers.

As we strive to enhance our services and facilities, aligning with our 3-year Accessibility Plan, we're introducing our new online accessibility survey, designed to gather feedback from individuals with disabilities based on their experiences at YVR over the past three years.

The survey is open to travellers of all abilities at YVR. Please take this opportunity to share the survey with your networks and community members using the link below:

Accessibility survey link

Find out more about YVR's Accessibility Survey here. 

 

  Animal Relief ENG  Customer care header with a photo of one of YVR's Green Coat volunteers pointing a passenger in the right direction

  Moving Through Terminal EN Kiosks ENG

Travel Resources header with a photo of a member of YVR's Guest Experience team holding a Sunflower Program lanyard Washrooms EN One of YVR's top priorities is providing an accessible airport for everyone. We are committed to providing a smooth and seamless experience for all travellers.


YVR is committed to providing a smooth and seamless airport experience for everyone. We are subject to Canadian Transportation Agency regulations and work hard to meet and exceed provisions to deliver an enjoyable travel experience.

YVR is subject to the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) and the provisions of these regulations that apply to it. 

Under the act, our obligations are to the following sections:

Part 1: Requirements Applicable to Transportation Service Providers

Sections 4, 5, 6, 7, 8, 9, 10(2), 11, 12, 13, 14, 15, 16, 17(a), (b), (d), (e), 18, 19(1)(2)(a), (b), (f), 20, 21, 22 and 23  

Part 4: Requirements Applicable to Terminal Operators

Sections 212(a), 214, 215, 216, 217, 218, 219, 220, 221, 222, 223, 224, 225(1)(2)(a), 226, 227, 228, 229, 230 and 231 

 

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