Frequently Asked Questions
See below for answers to some frequently asked questions about COVID-19
Are there any measures in place for flights within Canada?
The Government of Canada requires all air operators to conduct a health check on travellers before they board a flight within Canada or departing from Canada. Any traveller presenting symptoms of COVID-19 will need to wait 14 days before they are able to fly or will need to provide a medical certificate indicating that the symptoms they are exhibiting are not related to COVID-19.
How do I know if anyone on my recent flight tested positive for COVID-19?
Flights that had passengers test positive for COVID-19 are listed on the Government of Canada website: Exposure on flights, cruise ships and at mass gatherings. Please check this page frequently if you have travelled recently.
Out of an abundance of caution and in accordance with local and PHAC directives, some of our partners have temporarily closed and others are operating with reduced hours. More information on our dining and retail tenants, including hours of operation, are available here. Additionally, the Fairmont Vancouver Airport will be adjusting their operations. Effective immediately, the hotel will be open to registered hotel guests only and is temporarily closing [email protected], Jetside Lounge and Bar, Fairmont Gold, health club, pool and spa. In Room Dining will be available 24 hours a day.
Do I have to self-isolate if I'm travelling to Canada?
Yes. Under the direction of PHAC, all incoming travellers, no matter where their country of origin, will need to acknowledge that they are being asked to self-isolate for 14 days if they're arriving from any international location. They will be required to acknowledge this advice via official declaration on the electronic border kiosks upon arrival into Canada.
I have a connecting flight through YVR. What does this mean for me?
Please note that all incoming travellers, no matter their country of origin, will face increased screening from CBSA officers, and PIK and NEXUS kiosks will require travellers to declare if they are experiencing symptoms such as coughing, difficulty breathing or fever. They also will need to acknowledge that they are being asked to self-isolate for 14 days at their final destination if they're arriving from any international location.
Please contact your airline for details about your connecting flight.
Where can I find more information about the border measures and travel restrictions in place?
Information about current border measures and travel restrictions can be found here.
Why aren’t you doing more to encourage social distancing at YVR?
We support all measures to protect public health and we are working closely with the government and public health agencies to support and implement measures under their direction. We have regular PA announcements with social distancing recommendations as well as additional signage across the terminal, including in our line-up queues. We are also delineating queues with floor markings reminding people of the importance of social distancing. In order for this to be effective, we need help from the travelling public. Everyone has an individual responsibility in implementing social distancing.
What’s the status of my flight?
Please check with your airline for up-to-date flight information.
Why isn’t YVR electing to implement thermal screening of passengers?
It is important to note that YVR is not a health authority. Canadian airports, including YVR, follow directions provided to us by the Public Health Agency of Canada (PHAC). PHAC is the federal agency responsible for making decisions about health-related screening of passengers at Canada’s ports of entry, including airports. If you’re looking for more information about thermal screening and its efficacy, we recommend reaching out to PHAC directly.
How are arriving aircraft being cleaned?
Individual airlines are responsible for the cleanliness of their aircraft. Travellers with questions related to methods of cleaning airplanes are advised to reach out to specific airlines to better understand the precautions that have been put in place.
It is important to note that under the federal Quarantine Act, airlines are encouraged to advise PHAC if they have ill passengers on board before arrival in Canada. This allows PHAC to put in place appropriate measures for ill passengers before the aircraft arrives.
Are masks available at YVR for passengers?
YVR is not providing any form of masks at the airport. PHAC is responsible for making decisions about health-related screening of passengers at Canada’s ports of entry, including airports. We recommend reaching out to PHAC for more information about effective preventative health and safety measures as they related to COVID-19, including the efficacy of masks.
Are there plans to ban flights coming from high risk countries?
Decisions related to restricting flights from any foreign destination would be made by the Federal Government of Canada under the Quarantine Act. As always, travellers are advised to check with their airline before coming to the airport.
What is YVR doing to protect airport workers from COVID-19?
PHAC is directing all new measures at YVR to detect, monitor and prevent the spread of COVID-19, and we are working very closely with PHAC to provide whatever assistance necessary. We are committed to sharing updates with the airport community as they become available. Sea Island employers should follow their own occupational health and safety protocols.
How did the confirmed individuals move through the airport? Should I be concerned?
Contact tracing, the process of tracking a patient’s movements and the identification of persons who may have come into contact with an infected person, is strictly managed by public health authorities. Any movements throughout the province will be tracked by local and provincial health authorities, including any necessary notifications to affected citizens or the public.
How many people have been referred to Quarantine Officers for health screening at YVR? Are the airport screening measures working effectively?
PHAC is the lead agency and body responsible for implementing health-screening measures at YVR. Please reach out to PHAC.
I saw medical responders in gowns and masks dealing with a patient in the airport/on my aircraft, should I be concerned?
As per heightened public health measures due to the COVID-19 outbreak, all healthcare professionals and first responders will be wearing additional personal protective equipment (PPE) when responding to any medical calls with persons experiencing flu-like symptoms. Additional PPE may include masks, gowns, gloves, or other measures. This is not cause for alarm and does not constitute a correlation to COVID-19. Public health professionals will make necessary notifications if and when appropriate.
Why won’t YVR do more to influence PHAC’s decisions to implement stricter screening measures or restrict flights, in line with other countries around the world?
We trust and follow the direction of PHAC, Canada's highest public health officials, whose knowledge and expertise far outweighs ours on public health matters.