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Frequently Asked Questions

See below for answers to some frequently asked questions about coronavirus

    Why isn’t YVR electing to implement thermal screening of passengers?

    It is important to note that YVR is not a health authority. Canadian airports, including YVR, follow directions provided to us by the Public Health Agency of Canada (PHAC). PHAC is the federal agency responsible for making decisions about health-related screening of passengers at Canada’s ports of entry, including airports. If you’re looking for more information about thermal screening and its efficacy, we recommend reaching out to PHAC directly.

    How are arriving aircraft being cleaned?

    Individual airlines are responsible for the cleanliness of their aircraft. Travellers with questions related to methods of cleaning airplanes are advised to reach out to specific airlines to better understand the precautions that have been put in place.

    It is important to note that under the federal Quarantine Act, airlines are encouraged to advise PHAC if they have ill passengers on board before arrival in Canada. This allows PHAC to put in place appropriate measures for ill passengers before the aircraft arrives.

    Are masks available at YVR for passengers?

    YVR is not providing any form of masks at the airport. PHAC is responsible for making decisions about health-related screening of passengers at Canada’s ports of entry, including airports. We recommend reaching out to PHAC for more information about effective preventative health and safety measures as they related to the coronavirus issue, including the efficacy of masks.

    Are there plans to ban flights coming from China?

    Decisions related to restricting flights from China, or any foreign destination, would be made by the Federal Government of Canada under the Quarantine Act. As always, travellers are advised to check with their airline before coming to the airport. Note that the World Health Organization does not recommend any travel or trade restrictions at this time.

    What is YVR doing to protect airport workers from coronavirus?

    PHAC is directing all new measures at YVR to detect, monitor and prevent the spread of coronavirus, and we are working very closely with PHAC to provide whatever assistance necessary. We are committed to sharing updates with the airport community as they become available. Sea Island employers should follow their own occupational health and safety protocols.

    I’d like to report someone coming in from China on a flight to YVR so I can ensure they are properly screened.

    All arriving international passengers will be subject to the new screening measures put in place at YVR. Anyone that has visited Hubei province in the last 14 days will be automatically referred to a border officer for further inspection.

    What flight was the patient on that is B.C.’s first confirmed case?

    Contact tracing, the process of tracking a patient’s movements and the identification of persons who may have come into contact with an infected person, is strictly managed by public health authorities. International flight information, and any necessary notifications to passengers, crew or public, will be managed by PHAC. 

    How did B.C.’s first confirmed patient move through the airport? Should I be concerned?

    Contact tracing, the process of tracking a patient’s movements and the identification of persons who may have come into contact with an infected person, is strictly managed by public health authorities. Any movements throughout the province will be tracked by local and provincial health authorities, including any necessary notifications to affected citizens or the public.

    How many people have been referred to Quarantine Officers for health screening at YVR?  Are the airport screening measures working effectively?

    PHAC is the lead agency and body responsible for implementing health-screening measures at YVR. Please reach out to PHAC. 

    Why wasn’t I subject to any additional screening measures at YVR on my recent return?

    All international arriving passengers are subject to the new screening measures implemented by PHAC at YVR. Only those who have visited Hubei province, or those presenting flu-like symptoms, are referred for additional inspection by CBSA and/or health screening by PHAC Quarantine Officers.

    I saw medical responders in gowns and masks dealing with a patient in the airport/on my aircraft, should I be concerned?

    As per heightened public health measures due to the coronavirus outbreak, all healthcare professionals and first responders will be wearing additional personal protective equipment (PPE) when responding to any medical calls with persons experiencing flu-like symptoms.  Additional PPE may include masks, gowns, gloves, or other measures. This is not cause for alarm and does not constitute a correlation to coronavirus. Public health professionals will make necessary notifications if and when appropriate.

    Why won’t YVR do more to influence PHAC’s decisions to implement stricter screening measures or restrict flights, in line with other countries around the world?

    We trust and follow the direction of PHAC, Canada's highest public health officials, whose knowledge and expertise far outweighs ours on public health matters.

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