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A new Guest Experience program is landing at YVR

A YVR ambassador giving passengers directions

At YVR, our purpose is to serve our community and the economy that supports it. And one of the best ways we can do this is by creating meaningful employment that provides long-term development opportunities and career paths. And this is why we’re excited to launch our new Guest Experience program in early 2022. We’re focused on finding the right people to help us bring our new program to life.

As we move through the pandemic, we’re taking every opportunity to evaluate our business and operations to continue to deliver a safe, secure and positive experience for everyone working and travelling through our airport. This has led us to exploring a new approach to service delivery to better meet the changing needs of our passengers.

Next year, we’ll be welcoming a new Guest Experience team at YVR, who will be greeting and serving everyone travelling through the airport, representing YVR and our brand, value and culture back to our passengers and community at every touch point. And importantly, our new program will be founded on sharing a Musqueam welcome, ensuring a strong connection to the original stewards of Sea Island lands.

We are currently hiring a Guest Experience Trainer to help keep us the best airport in North America. Learn more here.

YVR Guest Experience Program: Career Opportunities Open House

If you’re interested in being a part of this new program, we’re hosting an open house to provide you with an opportunity to speak with YVR representatives. We will be conducting drop-in information sessions and hosting familiarization tours. We welcome you to join us at any time and encourage you to bring an up-to-date resume.

DATE: December 1 and 8

TIME: 2 p.m. – 5 p.m.

LOCATION: Vancouver International Airport, International Food Court, Level 4, pre-security.

We look forward to seeing you there! 

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