With the planning and work complete, it’s time to evaluate project performance. The Post-Work Phase looks at how well expectations were met.
The Post-Work Phase has two stages:
- Stage 7 – Check for safe, finished work: check if work met expectations
- Stage 8 – Respond to safe, finished work: address work that did not meet expectations and consider opportunities for future improvement
Stage 7: Check for safe, finished work
Monitoring and measuring performance in the Work Phase indicates how successfully expectations are being met. This lets contractors adjust their work to meet or exceed expectations before a project ends.
The Post-Work Phase offers an opportunity to review how or if the response influenced the final performance and expectations.
Expectations should be tracked based on the CSWP guidelines. These expectations are identified by the contract owner and contractor during the Pre-Work Phase.
Stage 8: Respond to safe, finished work
Depending on the findings in Stage 7 (if work met, exceeded, or fell short of expectations), there's an opportunity to address performance and introduce opportunities for future improvement.
Responses to performance should be applied based on the CSWP. These responses are identified by the contract owner and contractor during the Pre-Work Phase.