BORDERXPRESS™: Built by an Airport, for Airports
Who we are
Innovative Travel Solutions is the innovation team at Vancouver International Airport (YVR). We specialize in developing and delivering innovative and industry-leading travel technology to enhance the overall traveler experience and airport performance. Reducing border wait times is one of the things we do best.
An entrepreneurial approach
YVR’s Innovative Travel Solutions team takes an entrepreneurial approach to innovation, exporting our expertise and solutions to other airports across North America and around the world. We understand the unique challenges airports face every day and we create proven, customized solutions that improve the journey.
Why choose Innovative Travel Solutions?
We are the largest and most experienced self-service border control solution provider with over 1,000 kiosks operating in 32 airport and seaport locations around the world. Vancouver International Airport was the first company to work with Canada Border Services Agency to automate the border for Canada and with US Customs and Border Protection (CBP) to automate the border for the United States.
YVR's world-class reputation
YVR has a reputation as one of the best airports in the world. Our solution is “Built by an Airport, for Airports.”
Because we are an airport operator ourselves, we understand what it takes to facilitate the movement of travelers through an airport—efficiently, safely and focused on the customer. All of our solutions are thoroughly tried and tested at our airport first before being delivered to our customers. This commitment ensures we remain at the forefront of leading-edge technologies and are the fastest in the industry to respond to a customer’s needs.
We have a dedicated team of professionals who deliver self-service border control projects on time and on budget. Our best-in-class experience starts with overall project management and finishes with kiosk provisioning, quality assurance testing and go-live production testing.
Our Innovative Travel Solutions team resolves problems, provides enhancements and updates stakeholders frequently on progress.