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YVR Pays It Forward Olympic Style

This Sunday marks the two-year anniversary of the 2010 Olympic Winter Games Opening Ceremony (can you believe it’s already been two years?), a day that conjures up feelings of nostalgia for many of us who work at YVR.

In addition to thinking back to planning for and welcoming the more than 1.3 million visitors who travelled through our airport during Games-time, many of us have also been paying our Olympic experience forward to London’s Heathrow Airport (LHR).

This summer, Heathrow will welcome millions of visitors and 80 per cent of the Olympic and Paralympic Family. The fourth largest airport in the world – which sees approximately four times the number of passengers who travel through YVR – Heathrow is tapping into our knowledge and experience in operations, employee engagement, communications and more. We feel like the “little airport that could”… and we’re darn proud of it.

In the summer of 2011, officials from Heathrow spent a week with YVR representatives to tour our terminals and learn about the tools, tips and techniques that could help our UK colleagues turn in a gold-medal performance. Members of the YVR team have also been invited to Heathrow to review that airport’s preparations and pass on details of our intense focus on planning and practice, and our strategy to build and nurture relationships, encourage innovation and recognize team achievements. Heathrow has even taken a page out of our book and is building a remote terminal for athletes only. Its ‘Games Terminal’ is modeled on the Sea Island Remote Terminal that is now home to maintenance operations.

For more information on YVR’s Olympic Legacy, check out the video below.

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