Simplified Passenger Travel
Vancouver Airport Authority has long been a pioneer in the development of technology that speeds up, streamlines and simplifies the passenger travel experience. From introducing common-use self-service check-in to championing NEXUS Air and inventing Automated Border Clearance for Canadians returning from abroad, YVR’s innovations are improving the airport travel experience here at home, and at airports across North America.
In 2013, the Airport Authority launched Automated Passport Control (APC), designed to partially automate the customs clearance process for U.S. Customs and Border Protection (US CBP). APC helps eligible passengers clear the border up to 89 per cent faster than the typical inspection process, reducing wait times, terminal congestion and operational costs.
After successfully installing 19 kiosks in YVR’s own U.S. preclearance facility in May, the Airport Authority successfully sold its technology to four other airports in 2013, including:
- Montréal-Trudeau Airport (12 kiosks)
- Chicago O’ Hare International Airport (32 kiosks),
- JFK Airport, Terminal 4 (40 kiosks); and
- Seattle-Tacoma International Airport (14 kiosks)
In 2013, more than two million passengers at these five airports used Automated Passport Control to safely and efficiently clear U.S. customs. This technology has also provided the Airport Authority with a good source of additional non-aeronautical revenue, which goes directly into airport improvements for ongoing efficient operations.