A Message from Mary Jordan, Chair

On behalf of Vancouver Airport Authority’s community-based Board of Directors, I am pleased to present the 2013 Annual and Sustainability Report.

Remarkable change, milestone achievements and robust growth characterized the busy year that was 2013 at Vancouver International Airport.

A change in leadership of Vancouver Airport Authority was a major focal point for the organization in 2013. It was with great consideration that our community-based Board of Directors conducted an extensive global search for the right person to succeed Larry Berg, the Airport Authority’s second President & CEO, a tremendous leader under whose leadership YVR earned its international reputation for airport excellence.

In consultation with local stakeholders, a clear vision for our next leader emerged: the candidate would require extensive aviation industry expertise, a working understanding of the business of airports and a strategic vision for writing the next chapter of YVR’s story.

Craig Richmond assumed the role of President & CEO of Vancouver Airport Authority on July 1. Like YVR itself, Craig is a homegrown success story. A unique mix of work experience, skills, education and values amassed over a lifetime in aviation make Craig a great fit for a great job. With a focus on safety, accountability, innovation and teamwork, Craig continues to shape and enhance YVR’s reputation as North America’s top airport.

That reputation earned an additional boost when, in late March 2014, we learned that YVR had been named Best Airport in North America for the fifth consecutive year by the prestigious Skytrax World Airport Awards as voted by almost 13 million global passengers. This honour marks only the second time in award history that any airport has earned top ranking five years in a row. YVR also remains one of the world’s best airports, the only North American airport included in the global top 10.

More people than ever enjoyed the YVR experience in 2013, as we welcomed a record 17.97 million passengers to YVR. In the years to come, we will continue to deliver on our strategic gateway vision for YVR, investing in facilities and inventing new processes that make our airport the preferred connection point between the Americas and Asia-Pacific.

We also deepened our connections within the local airport, Richmond and Metro Vancouver communities in 2013. Our popular Take-Off Friday celebrations continued for a fourth straight year, the YVR elementary school tour program educated more than 1,500 travellers of the future, and we paid tribute to our outgoing President & CEO with the grand opening of Larry Berg Flight Path Park, sure to be a favourite community destination for years to come. 

Of course, business challenges inevitably arise, even in phases of tremendous growth and opportunity. In 2013, we faced a challenging situation with our subsidiary company, Vantage Airport Group. While we had a significant setback with the divestment of the Liverpool John Lennon Airport asset, Vantage continues to be a strong financial investment for YVR.

As more airlines can and choose to fly to YVR, more British Columbians will benefit - whether that means taking a trip to northern Europe via Iceland to visit family, accessing a new global market for a locally-made product, employing more staff at a local tourist attraction, or visiting our park for a family picnic.  Whatever your connection with YVR, we strive to continue earning your confidence in us as British Columbia’s airport.

Mary B. Jordan
Chair, Board of Directors
Vancouver Airport Authority



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