YVR is looking for volunteers who want to kick start their day or wrap up their evening by volunteering at the airport from 6:00 a.m.- 10:00 a.m. or 6:00 p.m. -10:00 p.m.
If you or someone you know speaks a second language, can make a regular weekly commitment of 4 hours, and enjoys helping people -- come join our team of 330 exceptional volunteers.
The airport is honored to be served by our volunteer customer service ambassadors. Affectionately known as our ‘Green Coats’ because of their distinctive green jackets or vests, they have been a vital part of the YVR community since 1989. Our Green Coats can be found throughout the terminals with their warm smiles assisting travellers and visitors to ensure an exceptional YVR experience.
We are very proud of our Green Coats and for what they contribute to the airport community, and as such make a significant investment in our volunteers. Our volunteers receive classroom style training and mentoring from other members of the team to help prepare them for their role. As well, we provide a uniform and complimentary parking. As the Green Coat program is strictly volunteer, participants receive no salary or benefits other than the satisfaction of helping passengers.
The main responsibilities of a Green Coat volunteer include:
- interacting with the public and answering questions,
- wayfinding/directional assistance,
- providing information on services available in the airport, and
- acting as unofficial tour guides by providing information on the many tourist landmarks and attractions
Want to learn more? Visit YVR's website for more information on YVR’s Green Coat volunteer program or to submit the online application form.