As required under Canadian Aviation regulations (CARS), YVR implements an effective Safety Management System—a system of reporting information related to acts, deficiencies, hazards, or occurrences that threaten safety, security or the environment. Under our Non-Punitive Reporting Policy, we encourage employees to self-report on unintentional errors and safety hazards, as the root causes and lessons-learned can help improve safety for everyone.
YVR’s internal Whistleblower Policy provides a framework to report any perceived wrongdoings. Overseen by our Vice President Legal and our Internal Audit team, the Policy offers several options: reporting to superiors, reporting anonymously through our Safety Management System or calling a 24-hour hotline, managed by an independent third party. YVR shares this policy with employees and select vendors. There were no complaints reported in 2017 through the Whistleblower Policy.