YVR’s commercial services are an important part of our business model because they contribute to non-aeronautical revenue, which helps offset costs and keeps fees low for our partners. 2017 was a strong year, with sales up 10 per cent and overall revenue up 13.1 per cent over 2016. We opened new stores, improved our transportation system and continued to offer great deals and fun events for the community.
|Highest Sales – per enplaned passenger in North America
Airport Revenue News
|Airport Upscale Dining Restaurant of the Year – Lift Restaurant
Airport Food & Beverage Conference and Awards
Shops, Services and Restaurants
Our partners had a great year. World Duty Free opened two new Collection shops, featuring designer brands for men and women, as well as a new walk-through store in the U.S. departures area. We also welcomed a range of new shops, services and restaurants throughout our terminal. This included: Banh Shop, Coastal News, Collection for Women, Collection for Men, Skyteam Lounge, So Chocolate, Tim Hortons and Vancouver Duty Free.
More Food Options
We have heard from our passengers that they would like to have more healthy, local and sustainable food options. In 2017, we welcomed several partners that offer more choice:
We are pleased to announce that Freshii had a great first year at YVR. Freshii is one of the fastest-growing health and wellness eateries, offering a range of nutritious options. It’s also one of our passengers’ new favourites, having received very positive feedback for its healthy and diverse menu.
Pajo’s Fish & Chips
We are always looking for more sustainable food options and were very pleased to welcome Pajo’s Fish & Chips, a local, family-owned business that has operated in the heart of Steveston Wharf since 1985. Pajo’s is well-known for serving ocean-wise certified cod, salmon and halibut and is a proud supporter of local farmers.
In November, Vancouver became the seventh city to join the elite SkyTeam club with other members including Beijing, Dubai, Hong Kong, Instanbul, London Heathrow and Sydney.
Our office and storage leased space is currently at 97 per cent capacity and in 2017 we leased 2,549 m2 of terminal space to our partners.
YVR offers a range of options to meet the transportation needs of the travelling public including direct access through the Canada Line rapid transit system and several parking products. In 2017 our parking lots neared capacity, with record-high parking revenues, up $3.66 million over 2016. We completed concept design of our new Parkade and ground transportation facilities, set to open in 2021. Other activities completed in 2017 included construction of our new Value Long-Term parking lot at Templeton Station, which officially opened on March 1 2018, and planning for our new jetSet Valet service to commence in early 2019. We also added the Value Lot to our range of products available to book online and gave customers the option of reserving Plaza Premium lounge passes along with their parking.
YVR’s car rentals had another strong year, up 9.5 per cent, and the taxi program continued to grow, with a record 1.2 million outbound trips—a 12.1 per cent increase over 2016. To meet the increased curb volumes from the growth in traffic, we implemented a new dual-lane unloading system on Level 3 of our main terminal building, which significantly improved road efficiency and reduced vehicle congestion.