Economic
The Economic report details our financial planning, customer satisfaction ratings, capital projects and key issues for success. It also includes the Airport Authority’s Financial Statements.
- Download the full 2009 Economic Report
- 2009 Unaudited Non-Consolidated Financial Statements of Vancouver Airport Authority
- 2009 Audited Consolidated Financial Statements of Vancouver Airport Authority
Financial Planning
The soundness of the Airport Authority’s financial planning is reflected in our consistently high credit ratings, which are among the best in the world. Both Standard & Poor’s and Dominion Bond Rating Service confirmed the Airport Authority’s ratings at AA and AA (Low), respectively, in 2009.
Financial and Operating Highlights (2005 – 2009) EXPAND TABLE
Year |
Revenue (millions) |
Operating Expenses (millions) |
Ground Lease (millions) |
Excess of Revenue over Expenditures (millions) |
Net Assets (millions) |
Capital Expenditures for the Year (millions) |
Passengers (millions) |
Aircraft Runway Take-offs and Landings |
Cargo Handled (thousands of tonnes) |
2009 |
359.1 |
256.7 |
65.6 |
38.8 |
972.8 |
223.2 |
16.2 |
258 |
198.4 |
2008 |
373.8 |
236.3 |
65.6 |
81.8 |
934.0 |
233.1 |
17.9 |
278 |
211.3 |
2007 |
368.3 |
212.2 |
65.6 |
89.5 |
852.2 |
289.7 |
17.5 |
274 |
226.2 |
2006 |
363.8 |
190.2 |
65.7 |
107.8 |
762.3 |
315.9 |
16.9 |
271 |
223.1 |
2005 |
329.8 |
176.7 |
78.7 |
74.4 |
654.6 |
137.6 |
16.4 |
275 |
222.6 |
Financial Statements
- Financial statements for Vancouver Airport Authority’s operations at Vancouver International Airport are provided in the Unaudited Non-Consolidated Statements.
- Financial statements for all operations of Vancouver Airport Authority, including YVR Airport Services Ltd. and YVR Project Management Ltd., are provided in the Audited Consolidated Statements.
Customer Care & Simplified Travel
Providing the help and information our customers need is central to creating a positive travel experience. To ensure that every question is answered, YVR’s successful Green Coat volunteer program expanded in 2009 from 200 to 400 volunteers, providing support at numerous locations before and after security.
In 2009, the Airport Authority implemented two new processes to help with a smooth arrival and departure experience. We launched Automated Border Clearance, which offers returning Canadian citizens and permanent residents use of a self-service kiosk to quickly and easily clear the border. To improve the departures process for U.S.-bound travellers, we opened Security in Advance of Preclearance - a new facility that enables passengers to drop off their bags before going through security screening and U.S. Customs and Border Protection.
Shops and Services
YVR’s award-winning retail program continued its expansion in 2009 with the addition of 20 duty-free and specialty retail shops, 14 food and beverage outlets and four services.
Customer Feedback
Caring for our customers and providing an outstanding airport experience are central to our business philosophy and economic success. In 2009, we continued our focus on maintaining a leadership role in how we serve each and every visitor to our airport.
The Airport Authority uses quarterly customer satisfaction surveys conducted by an independent consulting firm to track customer service at YVR. In surveys of more than 2,900 passengers in 2009, YVR was awarded an average satisfaction rating of 4.2 out of 5.
CUSTOMER SATISFACTION RATINGS
